Privacy Policy

First Class Trucking

Last Updated: November 2025

1. Introduction

First Class Trucking (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

Contact information including name, email address, phone number, and mailing address
Business information such as company name, vehicle details, and freight information
Payment information including credit card and billing address details
Communications such as emails, inquiries, and support messages
Account registration information
Any other information you voluntarily provide through forms or inquiries

2.2 Information Collected Automatically

Log data including IP address, browser type, pages visited, and time/date of access
Device information including operating system and device type
Cookies and similar tracking technologies to enhance user experience
Location information (if you grant permission)
Website usage patterns and analytics data

2.3 Information from Third Parties

Information from business partners and service providers
Publicly available information used for verification purposes
Information from payment processors and financial institutions

3. Use of Your Information

We use the information we collect for the following purposes:

Providing and maintaining our trucking services
Processing shipments, quotes, and transactions
Sending service-related announcements and updates
Responding to your inquiries and customer support requests
Improving our website, services, and user experience
Conducting marketing and promotional activities (with your consent)
Complying with legal obligations and regulations
Preventing fraud and enhancing security
Analyzing usage patterns and service performance
Personalizing your experience with our Service

4. Disclosure of Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our website and conducting business, including payment processors, shipping partners, and IT support providers.

4.2 Business Partners

Information may be shared with logistics partners, freight forwarders, and other trucking companies necessary to fulfill your shipping requests.

4.3 Legal Compliance

We may disclose information when required by law, court order, or government request, or when necessary to protect our legal rights.

4.4 Business Transfers

If First Class Trucking is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

4.5 Your Consent

We will disclose information when you provide explicit consent or request us to do so.

We do not sell or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Security of Your Information

We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and login information
Track website usage and analytics
Improve user experience
Display targeted advertising

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

8. California Privacy Rights

If you are a California resident, you have the right to:

Know what personal information is collected, used, and shared
Delete personal information collected from you
Opt-out of the sale or sharing of your personal information
Non-discrimination for exercising your privacy rights

To submit a request, contact us at the information provided below.

9. Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child’s account.

10. Your Rights and Choices

You have the following rights regarding your information:

Access: You may request a copy of your personal information
Correction: You may request to correct inaccurate or incomplete information
Deletion: You may request deletion of your information (subject to legal requirements)
Opt-out: You may opt-out of marketing communications
Data Portability: You may request your information in a portable format

To exercise these rights, contact us using the information below.

11. Marketing Communications

We may send you promotional emails, newsletters, and marketing materials. You can opt-out of these communications by:

Clicking the “unsubscribe” link in any marketing email
Updating your preferences in your account settings
Contacting us directly with your opt-out request

Please note that even if you opt-out of marketing, we will continue to send you service-related announcements and administrative messages.

12. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. The retention period may vary depending on the context and our legal obligations.

13. International Data Transfers

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries. These countries may have data protection laws different from your country of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date above.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

First Class Trucking

Email: csr@truckfirstclass.com

Phone: (954) 228-2441

Address: 1250 E Hallandale Beach Blvd, Hallandale Beach, FL 33009

16. Compliance

First Class Trucking complies with applicable privacy laws including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant privacy regulations.