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SMS Terms and Conditions

1. Introduction

By subscribing to First Class Trucking’s SMS notifications, you agree to receive automated recurring promotional, transactional, and informational text messages at the phone number provided. These messages may include:

  • Order confirmations and delivery updates
  • Service-related notifications
  • Promotional offers and discounts
  • Important business announcements

Consent to receive SMS messages is not required for purchasing any services.

2. How to Opt-In (Consent Disclosure)

You can subscribe to our SMS program in the following ways:

  • Online Forms: By entering your phone number in our online intake forms and checking the consent box (if applicable).
  • Mobile App: By opting in through our mobile app.
  • Customer Service: By providing verbal or written consent during service interactions.

📌 Opt-In Confirmation Message:
“Thank you for subscribing to First Class Trucking alerts! Msg & data rates may apply. Reply HELP for help, STOP to opt out. Msg frequency varies.”

3. Message Frequency Disclosure

Message frequency varies based on your engagement with our services. You may receive multiple messages per month depending on service updates, promotions, and other relevant communications.

4. Fees & Charges

Standard message and data rates may apply based on your mobile carrier plan. First Class Trucking is not responsible for any messaging fees imposed by your service provider.

5. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying “STOP” to any message.

📌 Opt-Out Confirmation Message:
“You have successfully unsubscribed from First Class Trucking alerts. No further messages will be sent. Reply HELP for support.”

Once you opt out, you will no longer receive SMS messages unless you re-enroll.

6. HELP Instructions & Support Contact

For assistance, reply “HELP” to any text message.

📌 HELP Response Message:
“First Class Trucking: For support, contact csr@truckfirstclass.com or call 954-228-2441. Msg & data rates may apply.”

You may also contact our customer support team:
📧 Email: csr@truckfirstclass.com
📞 Phone: 954-228-2441

7. Privacy Policy & Data Usage

Your phone number and personal data are handled according to our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.

8. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be communicated via SMS or other means. Continued participation after updates constitutes acceptance of the new terms

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