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First Class Trucking Privacy Policy for SMS Campaigns

First Class Trucking is committed to safeguarding the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and protect user data, including personal data and communications such as SMS. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Scope of Policy

This Privacy Policy applies to:

  • Our website

  • SMS/text messaging services

2. Information Collection

We collect information in the following ways:

  • Personal Data: Name, phone number, and any other information required to provide our SMS services.

  • Message Data: Phone numbers, message content, timestamps, and message status (e.g., sent, delivered, or failed).

  • Cookies and Tracking: Cookies and other tracking technologies may be used to enhance user experience and improve service quality.

3. How We Use Your Information

Your data is used for:

  • Service Provision: Delivering and improving our SMS services, including sending important updates and notifications.

  • Personalization: Enhancing user experiences based on preferences and behavior.

  • Analytics: Understanding usage patterns and improving services.

  • Security: Detecting and preventing fraud, unauthorized access, and suspicious activity.

  • Compliance: Meeting all legal requirements and carrier regulations.

We do not share SMS consent or phone numbers with any third parties or affiliates for marketing purposes.

4. SMS and Text Messaging Disclosures

  • Opt-In Requirement: SMS messages are only sent to users who have explicitly opted in.

  • Message Frequency: The frequency of SMS messages may vary based on service type and user preferences.

  • Message Content: Messages include service updates, transactional information, and relevant notifications.

  • Opt-Out Mechanism: Reply “STOP” to any SMS message to opt out, or contact our support team.

  • Help: Reply “HELP” to any SMS message for assistance.

  • Message and Data Rates: Message and data rates may apply.

  • Terms Disclosure: If you consent to receive SMS from First Class Trucking, you agree to receive service updates and transactional SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.truckfirstclass.com/privacy-policy to view our full privacy policy and terms and conditions.

5. Data Protection and Security

We use industry-standard security measures:

  • Encryption: Sensitive information is encrypted.

  • Firewalls and Access Control: Only authorized personnel have access to sensitive data.

  • Data Backups: Regular backups are made to prevent data loss.

6. Your Rights

You have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request updates or corrections to inaccurate data.

  • Deletion: Request deletion of your data where applicable by law.

  • Opt-Out: Stop receiving SMS communications by replying “STOP” or contacting support.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the updated version will be effective immediately upon posting.

8. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us:

 

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